+971 56 668 6951 info@dunebuggydubai.org
AED
+971 56 668 6951 info@dunebuggydubai.org

How the payment works

Payment Policy

At Dune Buggy Dubai ORG, we strive to make your adventure booking as convenient and flexible as possible. Here’s how our payment process works:

Book Now, Pay Later

  • Reservation: You can reserve your spot on any of our tours without immediate payment. This policy is designed to give you flexibility and peace of mind when planning your adventures.
  • Payment Due: Payment for your tour is due on the day of the tour itself. We accept this payment directly to the tour guide before the start of your tour.
  • Payment Methods: To accommodate all our guests, we accept various payment methods, including cash, credit/debit cards, and selected digital payment platforms. Please check with our customer service team for the latest accepted payment methods.

Pricing and Taxes

  • Transparent Pricing: All tour prices are clearly stated during the booking process. Prices include any applicable taxes and fees, so there are no surprises on the day of your tour.
  • Receipts: Upon payment, you will receive a receipt for your transaction. Please keep this receipt for your records.

Security and Privacy

  • Secure Transactions: We take the security of your financial information seriously. All electronic payments are processed through secure, encrypted channels to protect your information.
  • Privacy: Your payment information is confidential and will not be shared with third parties, except as required to process the transaction.

Changes and Cancellations

  • Booking Changes: If you need to make changes to your booking, please contact us at least 1 day before your scheduled tour to avoid any cancellation fees.
  • Cancellation Policy: As outlined in our Refund and Return Policy, cancellations made at least 1 day before the scheduled tour are eligible for a full refund. Cancellations made less than 24 hours before the tour are not eligible for refunds.

Contacting Us

For any payment-related inquiries, changes to your booking, or cancellations, please reach out to our customer service team. We are here to ensure your booking and payment process is smooth and hassle-free.